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Terms & Conditions – Serve Salama Tanzania
Terms & Conditions – Serve Salama Tanzania
Effective Date: September 11, 2025
1. Acceptance of Terms
By accessing or using the Serve Salama Tanzania website and training courses, you agree to be bound by these Terms & Conditions.
2. Use of Content
All course materials, content, and certificates are for personal or professional development. You may not reproduce, distribute, or sell any content without written permission.
3. Course Access and Completion
Course access is free, but a fee may apply for digital certificates.
Users are responsible for ensuring they have the required technology (internet connection, device, and a valid ID).
4. Final Assessment and Certification
Passing the final assessment is required to receive a certificate.
The passing score and certification validity are as stated on the site.
5. Payment and Refunds
Payment for certificates is processed securely through third-party providers.
Refunds are only offered if a verified technical problem or an error on our side prevents you from accessing or completing the course or from receiving your certificate. We do not provide refunds for change of mind, failure to pass, or incomplete attempts.
6. Privacy and Data Protection
Your personal information is handled according to our Privacy Policy.
7. Limitation of Liability
Serve Salama Tanzania is not liable for any direct or indirect damages arising from the use of the website or course content.
8. Modifications
We reserve the right to update or modify these Terms & Conditions at any time. Updates will be posted on the website.
9. Integrity
Cheating or sharing answers during the course or final assessment is not allowed. We may cancel certificates if dishonest behavior is found.
10. Contact
For questions regarding these Terms & Conditions, contact: info@servesalama.org
SWAHILI
Masharti na Vigezo – Serve Salama Tanzania
Masharti na Vigezo – Serve Salama Tanzania
Tarehe ya Kuanza kutumika: Septemba 11, 2025
1. Kukubaliana na Masharti
Kwa kutumia au kuingia kwenye tovuti ya Serve Salama Tanzania na kozi zake, unakubali kufuata na Masharti na Vigezo hivi.
2. Matumizi ya Maudhui
Vifaa vyote vya kozi, maudhui, na vyeti ni kwa maendeleo yako binafsi au ya kitaaluma. Hauruhusiwi kunakili, kusambaza, au kuuza maudhui bila idhini ya maandishi.
3. Ufikiaji na Kumaliza Kozi
Ufikiaji wa kozi ni wa bure, lakini ada inaweza kutumika kwa vyeti vya kidijitali.
Watumiaji wanawajibika kuhakikisha wanayo teknolojia inayohitajika (muunganisho wa intaneti, kifaa, kitambulisho halali).
4. Mtihani wa Mwisho na Vyeti
Kufanya mtihani wa mwisho na kufaulu ni lazima ili kupata cheti.
Alama ya kufaulu na muda wa uhalali wa cheti vimeelezwa kwenye tovuti.
5. Malipo na Marejesho
Malipo ya vyeti hufanyika kwa usalama kupitia watoa huduma waliothibitishwa.
Marejesho yatatolewa tu ikiwa kuna tatizo la kiteknolojia lililothibitishwa au kosa upande wetu linalokuzuia kufikia au kukamilisha kozi, au kupokea cheti chako. Hatutoi marejesho kwa kubadilisha nia, kushindwa kupita, au majaribio ambayo hayajakamilika.
6. Faragha na Ulinzi wa Taarifa
Taarifa zako binafsi zinashughulikiwa kulingana na Sera ya Faragha yetu.
7. Utoaji wa Uwajibikaji
Serve Salama Tanzania haina uwajibikaji kwa athari zozote moja kwa moja au zisizo za moja kwa moja zinazotokana na matumizi ya tovuti au maudhui ya kozi.
8. Marekebisho
Tunabaki na haki ya kusahisha au kurekebisha Masharti na Vigezo wakati wowote. Marekebisho yatachapishwa kwenye tovuti.
9. Uadilifu
Udanganyifu au kushirikiana majibu wakati wa kozi au mtihani wa mwisho hairuhusiwi. Tunaweza kufuta vyeti ikiwa tabia ya udanganyifu itabainika.
10. Mawasiliano
Kwa maswali kuhusu Masharti na Vigezo hivi, wasiliana nasi: info@servesalama.org
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